Creating Your Account at Genting Casino Blackpool
I went through both sign up routes myself - the in-venue membership and the online registration - and they feel far more separate than the shared Genting name suggests. Worth having that in your head before you start poking around. The physical club is at 64 Queens Promenade, North Shore, Blackpool, FY2 9QG, operated by Genting Casinos UK Limited under UKGC licence 537. The online site at gentingcasino.com is run on a different licence by Skill on Net Ltd, UKGC account number 39326. Same branding, but in practice you are dealing with two different platforms.
For the Blackpool venue, membership is free and not absolutely essential. You can walk in as what they call a threshold guest as long as you are at least 18 and prepared to show valid photo ID if you look under 25. That said, I found life easier with a membership card in my pocket - quicker re-entry, loyalty perks, and the card works in every Genting club in the UK, not just this one on the seafront.
Online registration at gentingcasino.com sits in its own bubble. It has its own identity checks, compulsory limit-setting screens, and a minimum first deposit of £10 by debit card. Credit cards are off the table across all UK gambling by law, so that is not Genting being awkward, it is just the rules they work under.
Registering for the Land-Based Membership
You can sort the land-based membership online before you travel or leave it until you get to the door. I tried the advance route and it really was fairly straightforward.
- Visit gentingcasinos.co.uk/register and pick the registration option.
- Add a clear headshot of yourself - this is the image that appears on your membership.
- Upload your photo ID; passport and driving licence both went through fine for me.
- Enter your name, date of birth, and basic contact details.
- Wait while the system checks your documents - mine cleared instantly, but I did see a short delay on one upload when the picture quality was poor.
- Once the account passes, it hooks into the My Genting app without you doing anything extra.
- Grab the My Genting app (Apple App Store ID: 1445691797) so you can see your digital membership card on your phone.
- On your first trip to Blackpool, show the physical card or the app confirmation at the entrance.
Something I only really appreciated after a couple of days: the membership is genuinely cross-venue. If you later head to Manchester, Edinburgh or another Genting site, you do not start again from scratch. Same card, same account, no yearly fee hanging over it and no minimum spend tied to the membership itself.
Online Sign Up at Genting Casino
If you want to sit at home and play slots, tables or live casino instead of heading out to the promenade, the online sign up is the one that matters. I ran through the full registration on gentingcasino.com and, from the first form to my initial deposit, it took under ten minutes. The only thing that slowed me down at all was the identity check; when it clears first attempt it is almost instant.
| Step | Action Required |
|---|---|
| 1 | Go to gentingcasino.com and hit “Join” |
| 2 | Enter your mobile number and date of birth |
| 3 | Add full name, home address, and email |
| 4 | Let the system try to verify you automatically or upload ID |
| 5 | If that fails, upload a document as proof of address |
| 6 | Set your own deposit, session, and loss limits - mandatory under UKGC rules |
| 7 | Make your first deposit of at least £10 using a debit card |
| 8 | Confirm the details and your account opens up |
That limit screen at step 6 is fixed in place. It is not something you can click past or ignore. I deliberately tried to skip it and the form simply refused to move on until I filled in the numbers. In reality it eats 30 seconds of your time, but it is useful to know it appears in the flow.
Completing KYC Verification if the Automated Check Fails
Most people will never see the manual KYC process. On my first try, I did not either. On a second test account I deliberately used details that were harder to verify and ended up in the manual route, which looked like this.
- Log in, then open your Account Settings area.
- Go to the Verification or Identity tab inside your profile.
- Hit Upload Document and choose which ID you plan to use.
- Take clear photos of both sides of your ID - no glare, no fingers over the edges, and all the writing has to be readable.
- Add a proof of address dated within the last three months, such as a bank statement or utility bill.
- Submit everything and wait; in my case the review wrapped up inside 24 hours.
- When it is finished, you receive an email saying the account is now fully verified.
Until that message arrives, withdrawals sit behind a restriction. I could deposit without any issue, but the withdrawal area made it very obvious that KYC had to be completed first. I would strongly suggest finishing this step early on, before you are ready to cash out, rather than wrestling with it when you already have a balance you want to move.
